The sport value framework: A new fundamental logic for analyses in sport management H Woratschek, C Horbel, B Popp European Sport Management Quarterly 14 (1), 6-24, 2014 | 352 | 2014 |
Determining customer satisfaction and loyalty from a value co-creation perspective H Woratschek, C Horbel, B Popp The Service Industries Journal 40 (11-12), 777-799, 2020 | 145 | 2020 |
How context shapes value co-creation: Spectator experience of sport events C Horbel, B Popp, H Woratschek, B Wilson The Service Industries Journal 36 (11-12), 510-531, 2016 | 133 | 2016 |
Relationship building through Facebook brand pages: The multifaceted roles of identification, satisfaction, and perceived relationship investment B Popp, B Wilson, C Horbel, H Woratschek Journal of Strategic Marketing 24 (3-4), 278-294, 2016 | 86 | 2016 |
Are variety-seekers bad customers? An analysis of the role of recommendations in the service profit chain H Woratschek, C Horbel The Future of Relationship Marketing, 43-57, 2013 | 71 | 2013 |
Value co-creation in sport management H Woratschek, C Horbel, B Popp European Sport Management Quarterly 14 (1), 1-5, 2014 | 67 | 2014 |
“Give and take”: how notions of sharing and context determine free peer-to-peer accommodation decisions A Geiger, C Horbel, CC Germelmann Journal of Travel & Tourism Marketing 35 (1), 5-15, 2018 | 62 | 2018 |
The importance of connected ocean monitoring knowledge systems and communities BA Kaiser, M Hoeberechts, KH Maxwell, L Eerkes-Medrano, N Hilmi, ... Frontiers in Marine Science 6, 309, 2019 | 49 | 2019 |
Mobile consumer apps: Big data brother is watching you C Buck, C Horbel, T Kessler, C Christian Marketing Review St. Gallen 31, 26-35, 2014 | 44 | 2014 |
The Unconscious App Consumer: Discovering and Comparing the Information-seeking Patterns among Mobile Application Consumers. C Buck, C Horbel, CC Germelmann, T Eymann ECIS, 2014 | 39 | 2014 |
Service-dominant logic and tourism management C Horbel Die Betriebswirtschaft 73 (2), 131-142, 2013 | 39 | 2013 |
Alternative Logics for Service(s): From Hybrid Systems to Service Ecosytems SL Vargo, RF Lusch, C Horbel, H Wieland Taking the Pulse of Economic Development. Service Trends, 123-135, 2011 | 27 | 2011 |
A. 1.4 Value Co-Creation C Horbel, H Woratschek, B Popp Handbuch Dienstleistungsmanagement, 63, 2016 | 26 | 2016 |
Videographic analysis of “Weird Guys”: What do relationships mean to football fans? H Woratschek, C Horbel, B Popp The global football industry, 210-236, 2018 | 24 | 2018 |
Arctic ports: Local community development issues BA Kaiser, J Pahl, C Horbel Arctic marine resource governance and development, 185-217, 2018 | 23 | 2018 |
Alternative Logiken für Dienstleistungen: von hybriden Systemen zu Serviceökosystemen SL Vargo, RF Lusch, C Horbel, H Wieland Am Puls wirtschaftlicher Entwicklung. Dienstleistungstrends, 137-153, 2011 | 23 | 2011 |
Social-media-based antibrand communities opposing sport-team sponsors: Insights from two prototypical communities B Popp, C Horbel, CC Germelmann International Journal of Sport Communication 11 (3), 339-368, 2018 | 18 | 2018 |
Stadium visitors' smartphone usage and digital resource integration C Horbel, C Buck, S Diel, R Reith, Y Walter Sport, Business and Management: An International Journal 11 (1), 10-27, 2021 | 16 | 2021 |
Identifikation von Servicelücken bei Dienstleistungsunternehmen: die Anwendung des ISL-Ansatzes am Beispiel einer multifunktionalen Sportanlage H Woratschek, C Horbel, B Popp Service Excellence als Impulsgeber: Strategien—Management—Innovationen …, 2007 | 15 | 2007 |
Extending the service-profit chain: the role of identification and co-creation H Woratschek, C Horbel, B Popp | 14 | 2010 |