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John Bertot
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Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies
JC Bertot, PT Jaeger, JM Grimes
Government information quarterly 27 (3), 264-271, 2010
33882010
The impact of polices on government social media usage: Issues, challenges, and recommendations
JC Bertot, PT Jaeger, D Hansen
Government information quarterly 29 (1), 30-40, 2012
12932012
Promoting transparency and accountability through ICTs, social media, and collaborative e‐government
J Carlo Bertot, PT Jaeger, JM Grimes
Transforming government: people, process and policy 6 (1), 78-91, 2012
7942012
Transparency and technological change: Ensuring equal and sustained public access to government information
PT Jaeger, JC Bertot
Government information quarterly 27 (4), 371-376, 2010
6612010
Social media technology and government transparency
JC Bertot, PT Jaeger, S Munson, T Glaisyer
Computer 43 (11), 53-59, 2010
4702010
Universal and contextualized public services: Digital public service innovation framework
J Bertot, E Estevez, T Janowski
Government information quarterly 33 (2), 211-222, 2016
3472016
Big data, open government and e-government: Issues, policies and recommendations
JC Bertot, U Gorham, PT Jaeger, LC Sarin, H Choi
Information polity 19 (1-2), 5-16, 2014
3342014
Citizen-centered e-government services: benefits, costs, and research needs.
JC Bertot, PT Jaeger, CR McClure
DG. O, 137-142, 2008
3112008
The intersection of public policy and public access: Digital divides, digital literacy, digital inclusion, and public libraries
PT Jaeger, JC Bertot, KM Thompson, SM Katz, EJ DeCoster
Public library quarterly 31 (1), 1-20, 2012
2772012
User-centered e-government: Challenges and benefits for government Web sites
JC Bertot, PT Jaeger
Government Information Quarterly 2 (23), 163-168, 2006
2542006
The multiple dimensions of the digital divide: more than the technology'haves' and'have nots'
JC Bertot
Government Information Quarterly 2 (20), 185-191, 2003
2422003
Agile government: Systematic literature review and future research
I Mergel, Y Gong, J Bertot
Government Information Quarterly 35 (2), 291-298, 2018
2332018
E-government: Initiatives, developments, and issues.
D Aldrich, JC Bertot, CR McClure
Government information quarterly 19 (4), 349-55, 2002
2232002
The E-Government paradox: Better customer service doesn't necessarily cost less
JC Bertot, PT Jaeger
Government Information Quarterly 2 (25), 149-154, 2008
2192008
Public access computing and Internet access in public libraries: The role of public libraries in e-government and emergency situations
JC Bertot, PT Jaeger, LA Langa, CR McClure
First Monday, 2006
2022006
Big data and e-government: issues, policies, and recommendations
JC Bertot, H Choi
Proceedings of the 14th annual international conference on digital …, 2013
1992013
Designing, implementing, and evaluating user-centered and citizen-centered e-government
PT Jaeger, JC Bertot
Technology Enabled Transformation of the Public Sector: Advances in E …, 2012
1912012
Rural public libraries and digital inclusion: Issues and challenges
B Real, JC Bertot, PT Jaeger
Information Technology and Libraries 33 (1), 6-24, 2014
1772014
The impacts of free public Internet access on public library patrons and communities
JC Bertot, CR McClure, PT Jaeger
The Library Quarterly 78 (3), 285-301, 2008
1652008
Digital literacy and digital inclusion: Information policy and the public library
KM Thompson, PT Jaeger, NG Taylor, M Subramaniam, JC Bertot
Rowman & Littlefield, 2014
1572014
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