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Chiehyeon Lim
Chiehyeon Lim
Department of Industrial Engineering, UNIST
unist.ac.kr의 이메일 확인됨 - 홈페이지
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Smart cities with big data: Reference models, challenges, and considerations
C Lim, KJ Kim, PP Maglio
Cities 82, 86-99, 2018
5042018
From data to value: A nine-factor framework for data-based value creation in information-intensive services
C Lim, KH Kim, MJ Kim, JY Heo, KJ Kim, PP Maglio
International journal of information management 39, 121-135, 2018
2672018
Fintech: research directions to explore the digital transformation of financial service systems
CF Breidbach, BW Keating, C Lim
Journal of Service Theory and Practice 30 (1), 79-102, 2020
1902020
Data-driven understanding of smart service systems through text mining
C Lim, PP Maglio
Service Science 10 (2), 154-180, 2018
1892018
Innovation and big data in smart service systems
PP Maglio, CH Lim
Journal of Innovation Management 4 (1), 11-21, 2016
1382016
PSS Board: a structured tool for product–service system process visualization
CH Lim, KJ Kim, YS Hong, K Park
Journal of Cleaner Production 37, 42-53, 2012
1372012
From technological development to social advance: A review of Industry 4.0 through machine learning
C Lee, C Lim
Technological Forecasting and Social Change 167, 120653, 2021
1302021
Using data to advance service: managerial issues and theoretical implications from action research
C Lim, MJ Kim, KH Kim, KJ Kim, P Maglio
Journal of Service Theory and Practice, 2017
1022017
Operating without operations: how is technology changing the role of the firm?
C Breidbach, S Choi, B Ellway, BW Keating, K Kormusheva, ...
Journal of Service Management 29 (5), 809-833, 2018
922018
Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databases
CH Lim, MJ Kim, JY Heo, KJ Kim
Journal of Intelligent Manufacturing 29, 497-508, 2018
862018
Customer process management: A framework for using customer-related data to create customer value
C Lim, MJ Kim, KH Kim, KJ Kim, P Maglio
Journal of Service Management 30 (1), 105-131, 2018
722018
An evaluation scheme for product–service system models: development of evaluation criteria and case studies
KJ Kim, CH Lim, JY Heo, DH Lee, YS Hong, K Park
Service Business 10, 507-530, 2016
672016
Information service blueprint: A service blueprinting framework for information-intensive services
CH Lim, KJ Kim
Service Science 6 (4), 296-312, 2014
632014
Development of a service blueprint for the online-to-offline integration in service
DH Ryu, C Lim, KJ Kim
Journal of Retailing and Consumer Services 54, 101944, 2020
552020
Understanding the linkages of smart-city technologies and applications: Key lessons from a text mining approach and a call for future research
C Lim, GH Cho, J Kim
Technological Forecasting and Social Change 170, 120893, 2021
532021
Clarifying the concept of smart service system
C Lim, PP Maglio
Handbook of Service Science, Volume II, 349-376, 2019
462019
Customer complaints monitoring with customer review data analytics: An integrated method of sentiment and statistical process control analyses
J Kim, C Lim
Advanced Engineering Informatics 49, 101304, 2021
402021
Approach to service design based on customer behavior data: a case study on eco-driving service design using bus drivers’ behavior data
MJ Kim, CH Lim, CH Lee, KJ Kim, Y Park, S Choi
Service Business 12, 203-227, 2018
402018
A concept generation support system for product-service system development
KJ Kim, CH Lim, DH Lee, J Lee, YS Hong, K Park
Service Science 4 (4), 349-364, 2012
362012
Multi-factor service design: identification and consideration of multiple factors of the service in its design process
C Lim, KH Kim, MJ Kim, KJ Kim
Service Business 13, 51-74, 2019
292019
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