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Branko Bozic
Branko Bozic
Verified email at neoma-bs.fr - Homepage
Title
Cited by
Cited by
Year
Consumer trust repair: A critical literature review
B Bozic
European Management Journal 35 (4), 538-547, 2017
1402017
Looking ‘beyond the factory gates’: Towards more pluralist and radical approaches to intraorganizational trust research
S Siebert, G Martin, B Bozic, I Docherty
Organization Studies 36 (8), 1033-1062, 2015
622015
A strategic action fields perspective on organizational trust repair
B Bozic, S Siebert, G Martin
European Management Journal 37 (1), 58-66, 2019
542019
Customer trust recovery: An alternative explanation
B Bozic, VG Kuppelwieser
Journal of Retailing and Consumer Services 49, 208-218, 2019
532019
A grounded theory study of factors and conditions associated with customer trust recovery in a retailer
B Bozic, S Siebert, M Graeme
Journal of Business Research 109 (March 2020), Pages 440-448, 2020
502020
Research into employee trust: epistemological foundations and paradigmatic boundaries
S Siebert, G Martin, B Bozic
Human Resource Management Journal 26 (3), 269-284, 2016
402016
Organizational recidivism’and trust repair: a story of failed detectives
S Siebert, G Martin, B Bozic
Journal of Organizational Effectiveness: People and Performance 5 (4), 328-345, 2018
52018
Trust and distrust in secret service organizations - Asymmetric distrust
B Bozic, S Siebert
FINT, Helsinki, Finland, 2023
2023
The role of brutal abstraction and re-establishing organic totality in the emergence of organizational distrust
B Bozic
First International Network on Trust ('FINT') 2022, Charleston, South …, 2022
2022
Trust and distrust in secret service organizations
B Bozic, S Siebert
EGOS Vienna, 2022
2022
Money recovers trust - does it?
BB KUPPELWIESER, V. G.
International Research Symposium in Service Management, 2018, Ljubljana …, 2018
2018
Consumers' trust recovery in a food retailer
B Bozic
Academy of Marketing Science, 2018, 2018
2018
An explanation of consumer trust recovery in a food retailer
B Bozic
University of Glasgow, 2016
2016
A process approach to organizational trust breakdown and trust repair
GM BOZIC, B., S.SIEBERT
The Sixth International Symposium on Process Organization Studies, 2014 …, 2014
2014
Re-conceptualising organizational trust repair: The case of repeated transgressions
BB MARTIN, G., S.SIEBERT
73rd Annual, Academy of Management, vol. 1, pp. 10446, 2013, Florida, United …, 2013
2013
Guilty or not guilty? A neo-institutional perspective on trust repair
ID MARTIN, G., S.SIEBERT, B.BOZIC
Workshop on Trust Within and Between Organizations, FINT, 2013, 2013
2013
Re-conceptualising organizational trust repair: The case of repeated transgressions
G Martin, S Siebert, B Bozic
Academy of Management Proceedings 2013 (1), 10446, 2013
2013
Revisiting industrial sociology to shed new light on organizational trust repair
S Siebert, G Martin, B Bozic, I Docherty
Academy of Management Proceedings 2013 (1), 14479, 2013
2013
What do Burrell and Morgan's sociological paradigms and Fox's frames of reference tell us about organizational trust and the trust repair literature?
S Siebert, B Bozic, G Martin, I Docherty
2013
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