| Oral captopril versus placebo among 13 634 patients with suspected acute myocardial infarction: interim report from the Chinese Cardiac Study (CCS-1) Chinese Cardiac Study Collaborative Group The Lancet 345 (8951), 686-687, 1995 | 306 | 1995 |
| Call center outsourcing: Coordinating staffing level and service quality ZJ Ren, YP Zhou Management Science 54 (2), 369-383, 2008 | 265 | 2008 |
| Multiple nodeless superconducting gaps in (Ba0. 6K0. 4) Fe2As2 superconductor from angle-resolved photoemission spectroscopy Z Lin, L Hai-Yun, Z Wen-Tao, M Jian-Qiao, J Xiao-Wen, L Guo-Dong, ... Chinese Physics Letters 25 (12), 4402, 2008 | 258 | 2008 |
| Managing learning and turnover in employee staffing N Gans, YP Zhou Operations Research 50 (6), 991-1006, 2002 | 174 | 2002 |
| Impact of supply chain transparency on sustainability under NGO scrutiny S Chen, Q Zhang, YP Zhou Production and Operations Management 28 (12), 3002-3022, 2019 | 171 | 2019 |
| Incorporating satisfaction into customer value analysis: Optimal investment in lifetime value TH Ho, YH Park, YP Zhou Marketing Science 25 (3), 260-277, 2006 | 167 | 2006 |
| A call-routing problem with service-level constraints N Gans, YP Zhou Operations Research 51 (2), 255-271, 2003 | 164 | 2003 |
| Call-routing schemes for call-center outsourcing N Gans, YP Zhou Manufacturing & Service Operations Management 9 (1), 33-50, 2007 | 109 | 2007 |
| Managing response time in a call-routing problem with service failure F De Véricourt, YP Zhou Operations Research 53 (6), 968-981, 2005 | 109 | 2005 |
| Parametric forecasting and stochastic programming models for call-center workforce scheduling N Gans, H Shen, YP Zhou, N Korolev, A McCord, H Ristock Manufacturing & Service Operations Management 17 (4), 571-588, 2015 | 100 | 2015 |
| Coordinated replenishment strategies in inventory/distribution systems MÇ Gürbüz, K Moinzadeh, YP Zhou Management Science 53 (2), 293-307, 2007 | 98 | 2007 |
| Impact of queue configuration on service time: Evidence from a supermarket J Wang, YP Zhou Management Science 64 (7), 3055-3075, 2018 | 96 | 2018 |
| Are customer satisfaction and customer loyalty drivers of customer lifetime value in mobile data services: a comparative cross-country study JY Qi, YP Zhou, WJ Chen, QX Qu Information Technology and Management 13, 281-296, 2012 | 93 | 2012 |
| Routing to manage resolution and waiting time in call centers with heterogeneous servers V Mehrotra, K Ross, G Ryder, YP Zhou Manufacturing & service operations management 14 (1), 66-81, 2012 | 77 | 2012 |
| Strategic consumer response to dynamic pricing of perishable products M Cho, M Fan, YP Zhou Consumer-driven Demand and operations management models: A systematic study …, 2009 | 62 | 2009 |
| Pseudogap and Superconducting Gap in Sm FeAs (O1-xFx) Superconductor from Photoemission Spectroscopy L Hai-Yun, J Xiao-Wen, Z Wen-Tao, Z Lin, M Jian-Qiao, L Guo-Dong, ... Chinese Physics Letters 25 (10), 3761, 2008 | 61 | 2008 |
| Call to duty: Just-in-time scheduling in a restaurant chain M Kamalahmadi, Q Yu, YP Zhou Management Science 67 (11), 6751-6781, 2021 | 49 | 2021 |
| Delay information in virtual queues: A large-scale field experiment on a major ride-sharing platform Q Yu, Y Zhang, YP Zhou Management Science 68 (8), 5745-5757, 2022 | 42 | 2022 |
| 大蒜根系分泌物对不同受体蔬菜的化感作用 周艳丽， 程智慧， 孟焕文 应用生态学报 18 (01), 81, 2007 | 40 | 2007 |
| On the incomplete results for the heterogeneous server problem. F De Vericourt, YP Zhou Queueing Syst. Theory Appl. 52 (3), 189-191, 2006 | 40 | 2006 |
Kamran MoinzadehProfessor of Operations Management, University of Washingtonuw.edu의 이메일 확인됨
