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Young Namkung
Young Namkung
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Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants
SCS Jang, Y Namkung
Journal of Business research 62 (4), 451-460, 2009
16072009
Does food quality really matter in restaurants? Its impact on customer satisfaction and behavioral intentions
Y Namkung, SC Jang
Journal of Hospitality & Tourism Research 31 (3), 387-409, 2007
15342007
Are highly satisfied restaurant customers really different? A quality perception perspective
Y Namkung, SC Jang
International Journal of Contemporary Hospitality Management 20 (2), 142-155, 2008
6032008
Effects of restaurant green practices on brand equity formation: Do green practices really matter?
Y Namkung, SCS Jang
International Journal of Hospitality Management 33, 85-95, 2013
3662013
Effects of perceived service fairness on emotions, and behavioral intentions in restaurants
Y Namkung, SCS Jang
European journal of marketing 44 (9/10), 1233-1259, 2010
3152010
Effects of authentic atmospherics in ethnic restaurants: investigating Chinese restaurants
SC Jang, Y Liu, Y Namkung
International Journal of Contemporary Hospitality Management 23 (5), 662-680, 2011
2982011
The information quality and source credibility matter in customers’ evaluation toward food O2O commerce
JW Kang, Y Namkung
International Journal of Hospitality Management 78, 189-198, 2019
2822019
Are consumers willing to pay more for green practices at restaurants?
Y Namkung, S Jang
Journal of Hospitality & Tourism Research 41 (3), 329-356, 2017
2612017
The effects of interactional fairness on satisfaction and behavioral intentions: Mature versus non-mature customers
Y Namkung, SCS Jang
International Journal of Hospitality Management 28 (3), 397-405, 2009
1732009
The role of personalization on continuance intention in food service mobile apps: A privacy calculus perspective
JW Kang, Y Namkung
International Journal of Contemporary Hospitality Management 31 (2), 734-752, 2019
1592019
Customer complaints in restaurants: Do they differ by service stages and loyalty levels?
Y Namkung, SCS Jang, SK Choi
International Journal of Hospitality Management 30 (3), 495-502, 2011
1532011
The effects of employees’ business ethical value on person–organization fit and turnover intent in the foodservice industry
HS Jung, Y Namkung, HH Yoon
International Journal of Hospitality Management 29 (3), 538-546, 2010
1422010
Service failures in restaurants: Which stage of service failure is the most critical?
Y Namkung, S Jang
Cornell Hospitality Quarterly 51 (3), 323-343, 2010
1302010
The effect of corporate social responsibility on brand equity and the moderating role of ethical consumerism: The case of Starbucks
JW Kang, Y Namkung
Journal of Hospitality & Tourism Research 42 (7), 1130-1151, 2018
842018
The impact of restaurant patrons’ flow experience on SNS satisfaction and offline purchase intentions
JW Kang, H Lee, Y Namkung
International Journal of Contemporary Hospitality Management 30 (2), 797-816, 2018
672018
Clients’ safe food-handling knowledge and risk behavior in a home-delivered meal program
BA Almanza, Y Namkung, JA Ismail, DC Nelson
Journal of the American Dietetic Association 107 (5), 816-821, 2007
642007
The effects of instagram marketing activities on customer-based brand equity in the coffee industry
CI Park, Y Namkung
Sustainability 14 (3), 1657, 2022
602022
Identifying the underlying structure of perceived service fairness in restaurants
Y Namkung, SC Jang, B Almanza, J Ismail
International Journal of Contemporary Hospitality Management 21 (4), 375-392, 2009
562009
Restaurant information sharing on social networking sites: do network externalities matter?
JW Kang, Y Namkung
Journal of Hospitality & Tourism Research 40 (6), 739-763, 2016
492016
A grounded theory approach to understanding the website experiences of restaurant customers
Y Namkung, SY Shin, IS Yang
Journal of Foodservice Business Research 10 (1), 77-99, 2007
442007
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